Contact info
- 14 Hart Street Unit 1,Brooklyn,MA02445,USA
- 312W 2nd St Unit #4882 Casper,WY 82601.
- (307) 336-0635
- Week Days: 09.00 to 18.00 Sunday: Closed
At MB Global Group, we offer secure, experienced virtual assistant services that are specially designed to meet the requirements of healthcare professionals. Whether you have a single-practice or specialty clinic, or operate a multi-location group practice, our virtual assistants assist you in streamlining operations, minimizing administrative burden, and ensuring your staff concentrates on patient care. Our experienced healthcare VAs are adept at medical terminology and practice management operations. From patient communication and scheduling to billing and documentation assistance, we have flexible solutions that fit your work style and grow with your practice.
At MB Global Group, we put security and professionalism at the forefront. Each virtual assistant is thoroughly trained specifically designed for healthcare operations, such as medical terminology, administrative processes, and industry best practices. Part of our hiring process is strict background checks and skill testing to guarantee that we deliver only the highest quality talent to your practice. Perhaps most important, all our virtual assistants are HIPAA-trained to ensure your patient information is always treated with the utmost care and confidentiality. We’ve developed our systems, communication strategies, and daily routines around HIPAA compliance to reduce risk and safeguard your reputation. You can rely on MB Global Group to provide trustworthy, secure virtual assistance that is up to the stringent requirements of contemporary healthcare without sacrificing professionalism or confidentiality.
MB offers tailored medical billing services for each specialty including:
Our virtual assistants manage all the details of appointment management to ensure your practice is in flow. They schedule, confirm, and reschedule patient appointments, filling scheduling gaps and enhancing office productivity. Through answering phone calls, emails, and online chat requests, they make patients feel cared for and informed. Our VAs also send reminders through text, email, or call when necessary to minimize no-shows and keep your calendar at peak performance. With MB Global Group, you are assured of a professional, patient-focused experience that saves your front desk staff time while upholding the highest standards of communication throughout all patient interactions.
MB Global Group virtual assistants provide vital assistance in navigating the complicated universe of medical billing and insurance. They assist with confirming patient eligibility for insurance, performing benefits checks, and helping secure verification of benefits and prior authorizations, getting you paid sooner and minimizing administrative holdups. Our VAs are also prepared to assist in claim submission procedures and track the status of reimbursements, catching problems early to avoid denials. With less billing mistakes and a more efficient reimbursement cycle, your income increases and your staff remains on task focused on patient care rather than paperwork.
Have MB Global Group’s virtual assistants ease your documentation burden. Our VAs can help with patient encounter transcription, update electronic medical records (EMRs), and guarantee that your clinical notes are compliance- and accuracy-compliant. They assist with organized patient charts and are trained in medical terminology and documentation rules so that all is up to regulatory and practice standards. This enables providers to spend more time interacting with patients and less time behind a computer screen. Whether it’s scribing for telehealth encounters or scrubbing out accumulated notes, our staff is here to assist with keeping your records accurate and audit-ready.
Our virtual staff can perform a broad range of back-office functions, allowing your staff to remain concentrated on clinical matters. They enter data, create customized reports, work with spreadsheets, and store organized digital files. From provider credentialing application follow-up to communications with payers or third-party vendors, our VAs are an extension of your internal staff. They are also able to support general office work like sending emails, faxes, and managing shared folders. Your administrative processes remain streamlined, current, and backlog-free with MB Global Group.
MB offers tailored medical billing services for each specialty including:
MB offers tailored medical billing services for each specialty including:
At MB Global Group, we bring the strength of global talent together with the surety of U.S.-based control to provide outstanding virtual support for healthcare practices. Our virtual assistants are strategically placed across time zones to provide consistent, around-the-clock service. Every assistant is backed by experienced U.S.-based account managers who ensure smooth communication, cultural alignment, and adherence to industry standards. This hybrid model allows you to enjoy the cost-efficiency of international staffing without compromising quality, compliance, or responsiveness. With MB Global Group, you gain a dependable team that understands your local needs and delivers global scalability, helping your practice stay agile, responsive, and patient-focused at every hour of the day.
Getting started with a virtual assistant at MB Global Group is simple, smooth, and fully supported. We create a personalized onboarding plan based on your practice’s workflow, including walkthroughs of your software, systems, and daily operations. In the first few weeks, we provide daily performance check-ins so you can confirm everything is up to your standards. We also create complete handoff documentation to ensure continuity, even if your staffing requirements change. If your virtual assistant is assisting with credentialing work, like provider data follow-up or payer contact, we make sure they’re properly trained and aligned with our in-office credentialing procedures. In this manner, you receive hassle-free assistance in both administrative and compliance activities without skipping a beat.
At MB Global Group, our virtual assistants are highly adaptable and trained to work within the most commonly used medical software systems. Whether your practice uses Epic, eClinicalWorks, Kareo, Athenahealth, DrChrono, or Practice Fusion, our VAs are already familiar with the tools that keep your operations running. This means less time spent on training and more time focusing on patient care and efficiency. We integrate smoothly into your existing workflows, acting as an extension of your in-house team. With our experience across multiple platforms, we can navigate EMRs, billing systems, and scheduling tools with ease, helping your practice stay productive and organized without the hassle of a steep learning curve.
Get rid of the paperwork overload and daily administrative headaches. MB Global Group’s Virtual Assistant Services are here to streamline your operations so you can focus on what matters most, caring for your patients. Our trained virtual assistants handle everything from scheduling and billing support to documentation and front office overflow, all while maintaining professionalism and HIPAA compliance. Whether you’re a solo provider or a growing practice, we tailor our services to match your unique needs. Let us take the pressure off your internal team and boost your practice’s efficiency without the added overhead.
Get started today with a free consultation. Contact MB Global Group and let us build a virtual staffing solution that works for you!
MB GLOBAL GROUP simplifies medical billing with expert solutions for Prior Authorization, VOB, and Denial Management. Let us handle the complexities while you focus on patient care!
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