Our Virtual Front Desk Staff Offers Intelligent and Scalable Assistance for Medical Practices
MB offers tailored medical billing services for each specialty including:
Our virtual assistants manage all the details of appointment management to ensure your practice is in flow. They schedule, confirm, and reschedule patient appointments, filling scheduling gaps and enhancing office productivity. Through answering phone calls, emails, and online chat requests, they make patients feel cared for and informed. Our VAs also send reminders through text, email, or call when necessary to minimize no-shows and keep your calendar at peak performance. With MB Global Group, you are assured of a professional, patient-focused experience that saves your front desk staff time while upholding the highest standards of communication throughout all patient interactions.
MB Global Group virtual assistants provide vital assistance in navigating the complicated universe of medical billing and insurance. They assist with confirming patient eligibility for insurance, performing benefits checks, and helping secure verification of benefits and prior authorizations, getting you paid sooner and minimizing administrative holdups. Our VAs are also prepared to assist in claim submission procedures and track the status of reimbursements, catching problems early to avoid denials. With less billing mistakes and a more efficient reimbursement cycle, your income increases and your staff remains on task focused on patient care rather than paperwork.
Have MB Global Group’s virtual assistants ease your documentation burden. Our VAs can help with patient encounter transcription, update electronic medical records (EMRs), and guarantee that your clinical notes are compliance- and accuracy-compliant. They assist with organized patient charts and are trained in medical terminology and documentation rules so that all is up to regulatory and practice standards. This enables providers to spend more time interacting with patients and less time behind a computer screen. Whether it’s scribing for telehealth encounters or scrubbing out accumulated notes, our staff is here to assist with keeping your records accurate and audit-ready.
Our virtual staff can perform a broad range of back-office functions, allowing your staff to remain concentrated on clinical matters. They enter data, create customized reports, work with spreadsheets, and store organized digital files. From provider credentialing application follow-up to communications with payers or third-party vendors, our VAs are an extension of your internal staff. They are also able to support general office work like sending emails, faxes, and managing shared folders. Your administrative processes remain streamlined, current, and backlog-free with MB Global Group.
Get rid of the paperwork overload and daily administrative headaches. MB Global Group’s Virtual Assistant Services are here to streamline your operations so you can focus on what matters most, caring for your patients. Our trained virtual assistants handle everything from scheduling and billing support to documentation and front office overflow, all while maintaining professionalism and HIPAA compliance. Whether you’re a solo provider or a growing practice, we tailor our services to match your unique needs. Let us take the pressure off your internal team and boost your practice’s efficiency without the added overhead.
Get started today with a free consultation. Contact MB Global Group and let us build a virtual staffing solution that works for you!